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The most commonly used air couriers by are EMS,DHL, TNT,FEDEX, HONGKONG OST, UPS, ect. We also hear the suggestions of our clients for shippment details.
1.What are your international shipping rates?
We are proud to ship all over the world, and we work very hard to ensure we have the best available shipping methods! Here are the options you’ll see in the shopping cart:
Super Saver (8 - 20 Business Days): This service is very popular for smaller, lighter packages. Your order will be delivered by your local post office and will take about 8 to 20 business days to arrive at your customs’ agency. This method is reliable. If you prefer to have your package delivered by your local mail service, this is the option for you.Normally, EMS or HK post.
Economy (3 - 7 Business Days): Once your package has shipped from our warehouse it will arrive at one of your country’s customs facility within three to seven business days, if not sooner! Most orders shipped with this method arrive well within the seven business day timeframe, so don't delay, order today! Normally, DHL
Priority (1 - 4 Business Days): Priority shipping is an exciting shipping method for our customers! Shipping times are incredibly fast, with most orders delivered within one to four business days! Make sure to choose this option if you want super fast delivery! Priority brings our warehouse to your front door, in four days or less.
*These are average shipping times. Actual shipping time to your country's customs agency may vary. A more specific time frame for your country will be provided during the checkout process.
The pricing of these shipping options will be calculated based on weight, and you’ll see the total in the shopping cart! Our award winning customer service team is there to help you track your shipment and make sure you receive your order quickly, so don’t hesitate to contact us with questions.
2.What international shipping methods do you offer?
We have worked hard to find the best shipping methods possible for our international customers! In your shopping cart, you can choose one of the following:
Super Saver (10 - 25 Business Days*): This service is very popular for our smaller, lighter packages. Your order will be delivered by your local mail service and will take about 10 to 25 business days* to arrive at your customs agency. If you prefer to have your package delivered by your local mail service, this is the option for you. Tracking numbers may not be available to customers for most packages that are sent with this shipping method.
Priority (7 - 10 Business Days*): Priority shipping is an exciting new shipping method for our international customers! Shipping times are incredibly fast, with most orders arriving at your country’s customs within 7 to 10 business days*! Priority also offers more tracking visibility than Super Saver. Priority brings our warehouse to your front door, customs permitting in 10 days* or less.
Our award winning customer service team is there to help you track your shipment and make sure you receive your order quickly!
3.Do I have to pay duties and taxes on my package?
It depends. Duties and taxes are different in every country and many factors play into determining if you need to pay them. Orders that are shipped to countries outside of the United States may be subject to import taxes and customs duties levied by the destination country once a shipment enters the country. From our experience, most foreign customers do not pay any fees when they receive the shipment. If you do get charged, they will charge you at the time of delivery. If you refuse the shipment because of these fees, we can refund you for the products when we receive them back, but we can NOT refund any shipping or return shipping fees.
For Canada, tax is charged on sales. You will find that tax is now broken out in the cart so you know exactly what charges are associated with your purchase. Note that many factors can change between the time you place an order and the time your order is shipped, which could affect the calculation of taxes.
For more questions, please contact us.Tel: 86-13259417953 (24 hours)or email us as the website.
1.What payment methods do you accept?
We have worked hard to provide the most payment methods to our customers in order to make purchasing from us as convenient as possible. Here is a list of the payment methods that we accept:
Wire Transfer: You can make a quick and safe bank wire transfer payment any time you need.
Moneygram: People just need to send us the MTCN and sender' full name to confirm payment, fast
Western Union: We can also accept Western Union Payments.
For more questions, please contact us.Tel: 86-13259417953 (24 hours) or email us as the website.
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